Speaker 2027

Serena Onorato Head of Value Management
Eni Plenitude

Costantino Criaco Marketing e Retail Advisor

Ginevra Cirri Brand Manager
Ariston Group

Alicja Gackowska Service Design Manager
Eni Plenitude

Marco Spagnuolo Head of Conversational AI Solution
Swiss Re – SVIZZERA

Valeria Fai Head of Market Research and Insights
Eni Plenitude

Davide Sutton E-commerce & Digital Marketing Director
Le Sac

Alessandra Guazzi Responsabile BU Canale Diretto Consumer Responsabile Pricing & Analytics
Bene Assicurazioni

Paolo Costa Senior E-commerce e CRM Manager
Trenord

Luca Briaschi Marketing & Communication Manager
Anytime Fitness

Letizia Olivari Direttore Responsabile
CMI Customer Management Insights

Federico Girotti PMO
AGSM AIM Energia

Marco Vodopivec Head of Margin Intelligence & Portfolio Steering Retail
ENGIE Italia

Mariarita Varaschini Customer Service & Aftersales Manager
Thélios

Antonio Filoni Head of Innovation and Digital Offering
BVA Doxa

Roberto Monzani Media House Director
FC Internazionale Milano

Fulvio Furbatto CEO & Founder
Advice Group

Giulia Greta Pochettino E-Commerce Category Manager
Carrefour Italia

Andrea Zanzottera Head of Data Intelligence & Cross Selling
Banca Widiba

Fabiola Graziosi Giornalista e Co-Founder
Acrimònia Studios

Antonio De Angelis E-commerce e CRM Manager
Carpisa

Giuseppe Miriello Direttore innovazione tecnologica
MIAMO

Gaetana Franco Marketing Loyalty Expert
Eni Plenitude

Letizia Cavallaro Marketing Loyalty Expert
Eni Plenitude

Loris Ambrosini Chief Commercial Officier
Concentrix

Simone Masiani e-Commerce Specialist
Carrefour

Mario Palumbo Product Owner Marketing
Eni Plenitude

Giuseppe Conte Head of Brand & Customer Experience
Banca Widiba

Andrea Di Gioia UX/UI Designer
E.ON

Mauro Stella Head of Customer Value Strategy
Eni Plenitude

Gian Battista Baà Head of Digital Marketing e Advertising – Retail & SME Banking Division
Intesa Sanpaolo